ChatGPT | OpenAI Help Center (2025)

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ChatGPT

All things about ChatGPT

182 articles

What is ChatGPT?Commonly asked questions about ChatGPTWhat is the ChatGPT model selector?Switch between different models in ChatGPT depending on your plan and your needsWhy can't I log in to ChatGPT?Troubleshooting login issuesWhat is ChatGPT Plus?Information about our paid subscription plan, Plus.How do I resolve a billing issue?Delete / invalidate a shared linkDelete a shared link / shared conversation in ChatGPTWhere do I access my settings to see my shared links?How to access the Data Controls setting in ChatGPT to view shared linksChatGPT — Release NotesA changelog of the latest updates for ChatGPTData Export: Are my shared links included when I export my data from ChatGPT?Are my shared links from ChatGPT included in my ChatGPT data export?How do I report harmful or illegal content in a shared link?Reporting a problematic shared link from ChatGPTHow to Update a Shared LinkLearn how to modify visibility and settings for a previously created ChatGPT shared link.How do I search my chat history in ChatGPT?ChatGPT Shared Links FAQGenerate a unique URL to be able share a link to one of your ChatGPT conversationsTroubleshooting ChatGPT Error MessagesCommon error messages in ChatGPT and how to resolve themChatGPT Custom Instructions FAQFAQ about ChatGPT Custom InstructionsCAPTCHAs in ChatGPTHow CAPTCHAs are used by ChatGPT, and common troubleshooting suggestionsHow to change your language setting in ChatGPTSet your browser language to one of our supported languagesFree Trial Invites FAQCommon questions about the free trial invites feature to generate unique links for others to free trial a ChatGPT Plus subscription.ChatGPT Image Inputs FAQYour guide to navigating ChatGPT's new image input feature, from how to use it effectively to understanding its limitationsI'm seeing unrecognized activity on my OpenAI account.What to do if you think your ChatGPT account was hacked / accessed by someone else.ChatGPT Supported CountriesCountries, regions, and territories we can currently support access from.How to Delete and Archive Chats in ChatGPTManage your ChatGPT conversation history by either deleting or archiving chats. Here’s how each option works and what to expect.How can I access GPT-4o and GPT-4.1 mini?Learn about the GPT-4o models available in ChatGPTUsing ChatGPT with Vision ProCreating images in ChatGPTTemporary Chat FAQCan I access my ChatGPT Plus or Pro subscription from another device?Why is my ChatGPT taking so long to respond?How do I restrict my GPT's share settings?About the default and lowest sharing setting option for GPTsEditing your images with ChatGPT ImagesYou can now edit images you create with ChatGPTNetwork recommendations for ChatGPT errors on web and appsGuidance on general tips for handling network configuration issues related to errors seen in ChatGPT on the web.ChatGPT Capabilities OverviewLearn about ChatGPT's capabilities and featuresUsing GPTs FAQ (Free Version)An overview of the capabilities and limitations of using GPTs on our Free tier.ChatGPT Free Tier FAQExtracting Insights with ChatGPT Data AnalysisA personal AI analyst for business users and experienced data professionalsData analysis with ChatGPTFeature and capabilities used when working with data in ChatGPTAdvanced Voice Mode FAQLearn more about our Advanced Voice capabilities.Model Release NotesChatGPT Edu at OpenAILearn how ChatGPT Edu helps educational institutions deploy AI safely and effectively across campuses.Using OpenAI o-series models and GPT-4o models on ChatGPTOpenAI o3 and o4-mini Usage Limits on ChatGPT and the APIWhat is the canvas feature in ChatGPT and how do I use it?Common questions about using the canvas feature in ChatGPT.Prompt engineering best practices for ChatGPTLearn how to craft effective prompts to get the best out of ChatGPTWhat is ChatGPT Pro?Information about our paid subscription plan, Pro.Do the o-series reasoning models support file uploads and other advanced features?Details about the limitation of what file types are supported in our o3 and o4-mini models.Troubleshooting Model Feature Access IssuesUsers have lost access to model versionsProjects in ChatGPTOrganize, revisit, and continue your work—all in one place1-800-ChatGPT - Calling and Messaging ChatGPT with your phoneScheduled tasks in ChatGPTAutomate your work with scheduled tasks in ChatGPT.Operatoro4-mini in ChatGPT - FAQChatGPT Plus promotions and referralsTerms for our ChatGPT Plus promotionsResolving Access Issues for ChatGPT Mac or iOS Apps with Cloudflare Zero TrustDeep Research FAQOperator - Release NotesRelease notes for Operator in ChatGPTGPT-4.5 in ChatGPTA research preview of our strongest GPT model.Student Plus referral program (Australia/Colombia)Details about our ChatGPT Plus student discount referrals program for Australian and Colombian students.Student discounts for ChatGPT Plus (US/Canada)Details about our ChatGPT Plus student discount programChatGPT generated linksAssessing links that ChatGPT generates for youChatGPT Image LibraryCodex in ChatGPTFrequently asked questions about using Codex in ChatGPT.Enterprise admin getting started guide for CodexCodex ChangelogNew features, fixes, and improvements to Codex in ChatGPT

Data Controls

Common questions about our Data Controls

Data Controls FAQLearn how to manage your ChatGPT data settingsWhat are the Data Controls settings?How do I turn off model training to stop OpenAI training models on my conversations?Does the "Improve the model for everyone" setting sync between web and mobile devices?How do I export my ChatGPT history and data?Data ExportHow to delete your accountDelete your account by submitting a request to our Privacy Portal or within ChatGPT directly.If I disable history, what happens when the conversation closes?What if I want to keep my history on but disable model training?Do you have a ChatGPT business plan?Transferring Conversations from 1 ChatGPT account to another ChatGPT accountHow to migrate chats from a ChatGPT account to different ChatGPT account.

GPTs

GPTs FAQHow can I use GPTs?GPTs vs AssistantsComparison of GPTs in ChatGPT to Assistants in the OpenAI API.GPTs Data Privacy FAQUnderstand how your data is handled when interacting with or building GPTs.What is the @mentions feature for GPTs?Use the @mentions feature to switch between different GPTs in the same conversation while keeping your context.How do I rate a GPT?Learn how to rate and review GPTs to help builders and the ChatGPT community.What happens to my GPTs if I cancel my subscription?Key Guidelines for Writing Instructions for Custom GPTsGPT Actions - Domain Settings [ChatGPT Enterprise]ChatGPT Enterprise customers can limit the domains that can be used by GPT builders in their workspaces in the Workspace settings.Shared edit access for custom GPTs

GPT Store3 articlesBuilding GPTs10 articlesSharing GPTs4 articles

File uploads

File Uploads FAQFile Uploads FAQWhat are the file upload size restrictions?Limits for file uploads; Why is there an error after I upload my file?Are you able to handle images embedded in docs/presentations?Chat and File Retention Policies in ChatGPTUnderstand how your chats and files are stored, how long they are retained, and how you can manage or delete them when needed.How do I delete files I upload?Understand how uploaded files are stored, retained in conversations, and how to free up space if you hit your file usage cap.Will OpenAI use files uploaded to train its models?File uploads and model performanceWhat types of files are supported?File uploads for ChatGPTHow does the new file uploads capability work?How does file uploading help? What can I do with it?

iOS app

Common questions about the ChatGPT iOS app

ChatGPT iOS App FAQFrequently asked questions about the ChatGPT iOS app.How to cancel your Apple subscription for ChatGPT Plus in the ChatGPT iOS appDoes the ChatGPT iOS app work on iPad?iPhone and iPad are both supported for the ChatGPT iOS appChatGPT iOS app "Cookies are disabled" error using Google authenticationDisable chat history on iOSWhy did Haptic Feedback stop working?Is ChatGPT available on Android?Where can I download the OpenAI ChatGPT iOS app on the Apple App Store?Link and guidance to find and install the ChatGPT iOS app on the App StoreWhat Does the Official ChatGPT iOS App Icon Look Like?ChatGPT iOS app: Upgrading to the Plus or Pro planChatGPT iOS app potential failuresRestoring a ChatGPT Plus or ChatGPT Pro subscription purchased in the Apple App StoreHow to restore your purchase of the ChatGPT Plus subscription made in the Apple App Store in the ChatGPT iOS app.How can I view my conversation history in the iOS app?Learn how to quickly access your past conversations in the ChatGPT iOS app using the main menu.How can I delete a conversation in the ChatGPT iOS app?Learn how to remove a past conversation in the ChatGPT iOS app. Deleted chats cannot be recovered.How to delete your account in the ChatGPT iOS app?How do I obtain my ChatGPT Plus invoice if I subscribed from the Apple App Store?

Android app

Common questions about the ChatGPT Android app

ChatGPT Android App FAQFrequently asked questions about the ChatGPT Android appHaptic feedback in the ChatGPT Android appUnderstanding haptic feedback support in the ChatGPT Android appHow to find and install the ChatGPT Android app on the Google Play StoreLink and guidance to find and install the ChatGPT Android app on the Google Play StoreHow can I access my chat history in the ChatGPT Android app?How can I delete a chat conversation in the ChatGPT Android app?How can I delete my OpenAI account in the ChatGPT Android app?How to delete your OpenAI account from the ChatGPT Android appHow to export your data from the ChatGPT Android appExport all of your ChatGPT history and data from our Android appHow to login to the Android app with Microsoft authenticationHow to access the 'Continue with Microsoft Account' in the Android app.Google Chrome as the Default Browser for the ChatGPT Android AppLearn why Chrome is required for logging in to the ChatGPT Android app and how to set Chrome as your default browser.How to cancel a Plus subscription in the ChatGPT Android appDetails for Android about cancelling the Plus subscription in the Google Play Store.

macOS app

How is data retained in the macOS app?Learn how chats, files, and custom GPT data are stored and deleted in the ChatGPT macOS app.ChatGPT macOS app - Screenshot ToolA guide on taking screenshots with the ChatGPT macOS app.ChatGPT macOS app - File Uploads and PhotosUploading files and taking photos with the ChatGPT macOS app.How to launch the Chat BarInstantly ask ChatGPT anything using the macOS appTemporary Chats on the ChatGPT macOS appDownloading the ChatGPT macOS appWhat are the system requirements for the ChatGPT macOS app?Understand the system requirements for the macOS appChatGPT MacOS app release notesNotes on updates to the ChatGPT MacOS appHow to install the Work with Apps Visual Studio Code extension

Memory

Memory FAQLearn more about managing memory in ChatGPT.What is Memory?Does memory function with GPTs?Understand how memory works in ChatGPT and why it’s not yet available for custom GPTs.Is memory different from Custom Instructions?Memory FAQ (Team Version)Learn how memory works with ChatGPT Team, including merging personal accounts, workspace deactivation, and managing settings.

Voice

Have a conversation with ChatGPT using spoken language

Voice Mode FAQYour guide to voice chats with ChatGPT, from setting up and using the voice mode to understanding its capabilities and limitations.What are voice chats?Brief introduction to voice chatsWhich plan types can have voice chats?Voice capabilities are available to all ChatGPT users.Which apps can have voice chats?Do GPTs use the same voice options as ChatGPT?Which models can I use in voice conversations?Is there a volume limit I can set for voice conversations?Setting the volume for voice responses from ChatGPT.Are voice conversations hands-free?Do voice conversations include subtitles?Start a voice conversationHow can I interrupt a voice conversation?How do I unmute a voice conversation?How do I exit a voice conversation?Learn how to exit Voice Mode and return to a text-based conversation in ChatGPT.How many voice conversations can I have going at once?Managing voice conversations with ChatGPTWhy am I receiving the response "Sorry, I cannot help with that"?"Sorry, I cannot help with that" response from ChatGPT in Voice mode.Why does the voice input detect a different language from the one I’m speaking?How long do you retain audio from my voice chats?Do you train your models on audio from voice chats?Unless you've chosen to share audio with us to improve voice chats for everyone, we will not train our models on your audio.What happens if I share my audio to improve chats for everyone?Learn what happens when you choose to share audio from your voice chats to help improve OpenAI’s voice models.What happens if I decide to stop sharing my audio?Is my choice to share audio to improve voice chats for everyone a device-specific setting?Settings for choosing to share audio with us to improve our models.

Windows app

Windows App - Release NotesRelease notes for the ChatGPT Windows appUsing the ChatGPT Windows app

AI search features that give you fast and timely answers with clear and relevant sources.

ChatGPT searchImproved Shopping Results from ChatGPT Search

Connected apps

Articles about connected apps in ChatGPT

Add files from connected apps in ChatGPTLoad files directly into conversationsConnecting GitHub to ChatGPT deep researchDeep research can now access your GitHub repositoriesConnectors in ChatGPTBring your tools and data into ChatGPT so you can search, reference, and work faster—all without leaving the conversation.Admin Controls, Security, and Compliance in Connectors (Enterprise, Edu, and Team)Learn how your organization can manage connector usage with admin settings, help ensure secure data flows, and meet compliance needs.ChatGPT Synced ConnectorsGoogle Drive Synced Connectors - Self-Service SetupLearn how ChatGPT Enterprise and Team admins can configure this experience for their workspace.Google Workspace - Admin-Managed Setup

ChatGPT | OpenAI Help Center (2025)

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